Afterpay: FAQ
How It Works:
Afterpay offers installment plans for online shoppers. Buy what you want today and pay it in four installments, interest-free.
How Do I Use Afterpay?
You may add items to your cart as you would usually. Once you're ready to checkout, go through our normal checkout process and when prompted for payment choose "Afterpay".
If you have never used Afterpay before, it will prompt you to register with Afterpay (it takes 15 seconds!) and provide payment details.
If you’ve used Afterpay before, just log in to your Afterpay account and complete your order — it’s that easy!
All items in your shopping bag will be eligible for Afterpay.
Can I use Afterpay If I am An International Customer?
Afterpay is only offered to our customers who have a US billing address, US shipping address, a US credit or debit card, and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.
When Will My Items Be Delivered If I Use Afterpay?
Afterpay orders are delivered within our standard shipping timeframes. Please see our shipping policy or reach out to support@shopfollowsuit.com with any questions.
How Does The Afterpay Payment Schedule Work?
All Afterpay customers are required to make their first payment at the time of purchase.
Three remaining installment payments are deducted automatically from your selected payment method every two weeks.
If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust your amount owed accordingly.
You can log in to your Afterpay Account anytime to view your payment schedule or make a payment before the next due date.
Are There Any Products That Are Not Eligible For AfterPay?
Afterpay is not available on purchases of e-gift cards. If your order contains our e-gift card with other eligible products, you will need to purchase your e-gift cards separately.
How Does The Return And Refund Process Work With Afterpay?
Afterpay returns follow our standard return process. You can click here to begin your return and to print your return label.
Click here for more information about our Return Policy. Afterpay will be notified of your return and refund payment accordingly.
If you have a question or concern about your Afterpay order, please contact Afterpay support at info@afterpay.com.